Legal Notice
Publisher, business registration, hosting and legal contacts for ClapGen.
Publisher and legal seller
Website and service brand: ClapGen. Website address: https://clapgen.com.
Publisher, legal seller and publication director: Deniz Sonu EI, a French individual entrepreneur operating as a micro-enterprise, SIREN 103 349 155, SIRET 103 349 155 00020, 8 RUE Sabran de Pontevès, 93240 Stains, France.
Business form: individual entrepreneur (EI), operating under the French micro-enterprise regime. Registered in the French National Business Register (RNE) since 16 October 2026. This is an individual business with no company share capital.
SIREN: 103 349 155. Principal establishment SIRET: 103 349 155 00020.
Activity: design, development and operation of online software for AI image and video generation and video editing.
The business is registered under the French basic VAT-exemption scheme; VAT is not charged where that exemption legally applies. No VAT identification number is stated for an exempt offer.
Email: [email protected]. Telephone: +33 7 80 75 05 25. Business postal address: 8 RUE Sabran de Pontevès, 93240 Stains, France.
Application hosting
The application is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Telephone: +49 (0)9831 505-0.
Cloudflare supplies network, proxy and private object-storage services. Supabase supports authentication. These services complement the application host; personal-data processing is described in the Privacy Policy.
Intellectual property and reporting
The ClapGen website, software, design and branding are protected by the rights of their respective owners. Third-party names and marks belong to their owners. Rights in user inputs and generated material are addressed in the Terms.
To report unlawful content, a rights infringement or a security issue, contact [email protected] with enough information to identify the affected material and explain the issue. Do not include sensitive data beyond what is necessary to assess the report.
Complaints and consumer mediation
Send a written complaint to [email protected] or to Deniz Sonu EI at 8 RUE Sabran de Pontevès, 93240 Stains, France. Include your account email, the relevant contract or payment reference, the problem and the remedy you are requesting. Keep a copy of your complaint.
Consumer mediation is an independent process intended to resolve an unresolved dispute without going to court. It is free for the consumer. Using mediation does not prevent you from bringing a claim before a competent court.
A mediation agreement is being arranged before consumer subscriptions open. No mediator is currently appointed for ClapGen. The appointed mediator’s contact details and referral procedure will be published here before consumer sales become available.